Domus Arctica säätiö services in exceptional circumstances between 4.6. – 30.6.2020

04.06.2020

We have limited service in DAS office 4.6. – 30.6.2020 due to the corona virus 

DAS office will only serve the tenants face-to-face in matters related to picking up keys.

Please notice that you have to arrange in advance the time for picking up the keys by email (dasaspa@das.fi).

You can return the keys (in envelope) to DAS office’s mailbox: DAS Kelo, Yliopistonkatu 21.

Other customer service is available via email, phone and FimX (Note of Fault) and DAS tenant’s pages.

Saunas, club rooms, gyms and study rooms

Saunas, study rooms, clubrooms, and gyms are still close for the time being to ensure the safety of our tenants and our maintenance and cleaning workers.

Borrowable items (at DAS office and the boat)

DAS will not borrow the common items at office or the boat to ensure the safety of our tenants and customer service people.

Maintenance work, apartment inspections and home visits related to fault reports

Maintenance related visits and repairs and apartment inspections will go on as normal, but the tenants cannot be present when DAS maintenance is working in the apartment. Our maintenance men will contact the tenants in advance and agree the maintenance visit time.

Related to the corona epidemic, the tenant is required to notify if there is a sick, exposed or quarantined person in the apartment to ensure safe working in the apartment.

Further actions

We are continuously monitoring the situation and inform tenants if there are changes in the situation!

The next tenant info will be delivered at latest on 18.6.2020.

We wish you a great summer during these exceptional times!

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