How to make a note of fault report
Is there a fault in your apartment
that requires maintenance?
By filling out the note of fault report, you will receive up-to-date information on the progress of the work. Please remember to write your email address in the field reserved for it in the report.
The note of fault can be about the apartment or the building (the elevator, sauna, bike shed) or the housing area (waste containers, entrance).
You can send a note of fault for example if:
it is too hot or cold in the apartment (inform the temperature on your DAS thermometer)
the doors or windows don’t close properly
the air conditioning does not work properly
the windows fog or frost
if a machine gets broken
the tap, sink etc. leaks
the drain is clogged
there are unusual smells
if you are unsure about the way something should work
the elevator/sauna is dirty
the front-door is kept openIf you are not sure whether the work belongs to the tenant or DAS maintenance, you can check it here.
You can fill out a note of fault report on the tenant pages or directly from here.
Below you can find screenshots of how to open the note of fault report on a mobile device.
1. Log in to the tenant pages
2. Open the menu
3. Click on the Note of fault
Lue myös nämä
DAS maintenance service will have a modern Peugeot e-Expert electric van before end of 2020, and by switching to an electric car, the annual CO2 emissions cause...
To be able to keep the yards, parking places and walking paths clear from snow please remember the following things
Keep your bike only in the correc...
Tenants’ voice has been heard and DAS will increase the possibilities to recycle and sort their waste. We have agreed with our partner MHK Oy for a pilot projec...
The winter has arrived and we now have a lovely winter scenery at Rovaniemi. It’s been snowing quite much during the last weekend. To be able to keep the yards,...